Our Terms of Service

1. Contractual Relationship

These terms of use ('Terms') govern your access to and use of the Passride mobile applications, websites, and technology platform (collectively, the 'Platform') through which we facilitate ride-hailing and delivery services ('Services') provided by independent drivers and couriers ('Service Providers'). By accessing or using the services, you agree to be bound by these terms, which establish a legally binding agreement between you and Passride Technologies Inc., a global company with local operational entities in various countries.

Important: If you do not agree to these terms, you may not access or use the services. Please read carefully. Supplemental terms or local policies may apply based on your country of residence or the region from which you use the services. These will be considered part of these terms where applicable and will take precedence in the event of any conflict.

Passride may modify these terms from time to time. All changes will be posted via the platform and become effective upon posting. Continued use of the services after any changes constitutes your acceptance of the revised terms

2. The Services

3. User Accounts

Users must create an active Passride account and provide accurate information.

You are responsible for keeping login credentials secure.

Multiple accounts are prohibited without approval.

Accounts cannot be transferred or assigned.

4. Payment Terms

5. Service Limitations and Disclaimers

6. Prohibited Activities

While using the services, you may not:

• Violate any applicable law or regulation.
• Harass, abuse, or endanger service providers.
• Transport or request delivery of illegal goods.
• Engage in fraudulent activity such as fake bookings or false claims.
• Impersonate any person or entity.

Passride reserves the right to suspend or terminate your account for any such conduct without notice.

7. Service Provider Independence

Service providers (drivers and couriers) are independent contractors. They:

• operate under their own responsibility.
• Are not employees, agents, or representatives of Passride.
• Are responsible for their own licenses, taxes, and legal compliance

Passride exercises no control over the quality, timing, or legality of its services beyond enabling a ratings and feedback system.

8. Limitation of Liability

To the maximum extent permitted by applicable law:

• Passride is not liable for any indirect, incidental, punitive, or consequential damages, including lost profits, service interruptions, or data loss.
• Passride is not liable for any injury, damage, or loss arising from your use of services provided by third parties.
• Our total liability, in any case, is limited to USD $0 or equivalent in local currency.

9. Indemnification

You agree to indemnify, defend, and hold harmless Passride, its directors, officers, and affiliates from any claims, damages, or expenses arising from:

• Your use of the services.
• Your breach of these terms.
• Any violation of laws or rights of third parties.

10. Governing Law and Jurisdiction

These terms are governed by the laws of the country where you reside unless local law mandates otherwise.

In the event of a dispute, you agree to:

• Attempt resolution via our customer support team.
• Submit to binding arbitration if applicable in your jurisdiction.

Passride reserves the right to determine the method and forum of dispute resolution, subject to consumer rights laws in your country.

11. Termination

Passride may suspend or permanently deactivate your account at any time, with or without cause, including for:

• Breach of terms
• Fraudulent activity, or repeated user complaints.

You may also terminate your account at any time via the app or by contacting support

12. Miscellaneous

13. Contact Information

For general inquiries, disputes, or legal questions, contact:

support@passride.app

www.passride.app